Organization behavior Issues for a particular organization.

Organizational Behaviors

Lack of fitting chat and feedback from leaders

Prepared By

Vinod Krishnan, ID # 90434

Western International University

MGT 340/Organizational Behavior

Instructor: GEORGE STRAGALAS III

TABLE OF CONTENTS

The Issue1

Industry Context1

Organizations Overview4

Organizations pecking order Structure5

Leadership Hierarchy Chart6

American Expresss current strategy in historical context7

External surround Assessment8

Internal Environment Assessment9

Strategy Evaluation10

Recomm eradicateations10

References12

APPENDIX I13

APPENDIX II14

The Issue

Different leaders have different leadership styles and different communication styles. The lengthy lateral hierarchy leadership structure of American Express makes it even more(prenominal) complicated for the employees to get proper communication and feedback from their top leaders. Decisions affecting the employees are taken at different hierarchy level and are not correctly communicated to the affected employees.

The lack of proper communication from the top leaders of the company and the individual departments to the employees of the company has been one of the reason for lesser job satisfaction and that in turn accounts for increased derangement and absenteeism and reduced productivity.

An overview of American Expresss history, coupled with a review of its validation hierarchy structure and its leadership style to a more balanced leadership style is shared.

Finally, an external and an internal purlieu assessment of the leaderships and communication styles needed to succeed in the point of reference card industry is analyzed to offer an evaluation and tribute for advancement in the credit card industry.

Industry Context

In the early 1850s displace was done by horseback, carriages, wagons, trains and by steam ships. Transportation of baseborn packages of gold, silver was proving to be very expensive. The transportation of packages from one end to the other end of the United States was profitable.American Express was founded on frame 18, 1850 at a mansion house in Buffalo, advanced York; it was no means a start-up company...

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